Feedback and Issue Reporting

You can easily provide feedback or report an issue directly from the admin web interface.

From the admin web interface at app.juicelabs.co, click on the Feedback tab in the bottom right of the window to expand the feedback form:

Providing Effective Feedback

To help us understand and address your submission quickly, please fill out the form with as much detail as possible:

Summary: In the first field, provide a brief, clear summary of your feedback or the issue you've encountered.

Details: In the "Tell us more..." section, provide a comprehensive description. If possible capture a video of your screen, which is extremely helpful for our team to diagnose the issue.

Email Address: Provide your email address so our team can contact you with any follow-up questions.

Once you have filled out the necessary fields, click the Submit button. The Juice team will review your submission and get in touch if necessary.