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Support

From the admin web interface at app.juicelabs.co, click on the Contact Support tab in the left-hand navigation menu to open the support form.

Contact Support Form

Submitting a Support Request

To ensure a prompt resolution, please provide the following information in the form:

  • Operating system: Select the OS you are using from the dropdown menu.
  • Issue type: Choose the category that best describes your issue.
  • Description: In the text field, please describe the problem you are experiencing in detail.
  • Attach files: Use this button to upload any relevant files, such as logs or screenshots, that may help our team diagnose the issue.

Once you have filled out the form, click Submit. Someone from the Juice team will be in touch to help with your issue.